FAQs
Questions about working with Monazite.
Pricing, contracts, lead handling, and how we work answered clearly with no jargon and no surprises.
What makes Monazite different from a general marketing agency?
Three things. First, we work exclusively with remodeling contractors we know your industry, your customers, and your sales cycle. Second, we handle the full funnel under one roof: ads, SEO, and the actual phone call to the lead. Most agencies stop at the form fill. Third, we report on booked estimates not impressions, not clicks, not 'engagement.' The only metric that matters is how many estimates end up on your calendar.
Do I have to sign a long term contract?
No. Every engagement is month to month. If we are not keeping your pipeline full, you can walk away with 30 days notice. We keep clients by performing not by locking them into contracts.
How much does it cost?
Management fees start at $2,500 per month plus ad spend, which most remodeling contractors budget between $1,500 and $5,000 per month per channel depending on market size and competition. We recommend a specific budget after reviewing your market on a free growth call you pay the ad platforms directly and own all accounts.
Do you work with other remodelers in my city?
We work with one remodeling company per service area. We never run campaigns for two competing remodelers who serve the same zip codes. This is non negotiable. Your market exclusivity is part of the engagement.
How quickly will I see results?
Paid ads deliver qualified leads within 1–2 weeks of launch. SEO for remodeling contractors typically takes four months to a year to produce results. Our appointment setting team starts calling day one, so every lead regardless of channel gets a phone call immediately. Most clients see a measurable lift in booked estimates within the first 30 days from paid channels alone.
Who owns the Google Ads account and data?
You do. We work in your own Google Ads account we never hold your account or data hostage. If we ever part ways, your campaigns, data, and conversion history stay with you.
Are these exclusive leads or shared leads?
Exclusive. Every lead you receive is generated by campaigns we build and manage specifically for your business. We do not buy leads from marketplaces, we do not resell leads to multiple contractors, and we do not run shared campaigns where five remodelers compete for the same homeowner.
How fast do you actually call a new lead?
Under 30 seconds during calling hours. Research shows calling within five minutes makes you 100x more likely to reach the lead and 21x more likely to qualify them than calling after 30 minutes. Speed is not a nice to have in this business it is the entire game.
What happens if a lead does not answer?
We do not mark it dead after one attempt. Our team follows a structured cadence: an immediate call, a text within 10 minutes, a second call within an hour, a voicemail, and follow up calls and texts spread across the next 48 hours. Most homeowners need 5–7 touches to book we make every single one before moving on.
How do you qualify leads before putting them on my calendar?
We ask about project type, scope, budget range, timeline, and property ownership status during the first conversation. If the project fits your criteria and the homeowner has a real budget and timeline we book the estimate. If it does not, we politely decline and do not waste your time.
Can I set my own qualification criteria?
Yes. During onboarding we define your ideal project profile: minimum budget, project types you take on, service area boundaries, and anything else that matters. Our team qualifies against your criteria not a generic checklist.
Do you handle follow up for leads we generate ourselves?
Yes. You can route leads from your own website, your existing ad accounts, or any source into our follow up workflow. The same speed to lead process applies whether the lead came from a Monazite ad or a yard sign you put up last week.
What hours do you make calls?
Our calling window is 8 AM to 9 PM in your time zone, Monday through Saturday. We dial every lead that arrives within that window within 30 seconds. Leads that come in outside calling hours receive the first touch at the start of the next calling window.
How do you handle leads that speak Spanish?
We have bilingual team members on staff. If you serve a market with a significant Spanish speaking homeowner base, we can route those leads accordingly just let us know during onboarding.
Do I still need an office manager or can you replace that function?
We handle lead follow-up and estimate booking specifically. We do not handle crew scheduling, material ordering, accounts payable, or day-to-day office operations. For most remodelers, we free up enough of the office manager's time that they can actually manage the office instead of playing phone tag with leads.
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